Privacy Policy

Last Updated: 21 July 2025

Cybrix 360 AI Ltd (“Cybrix 360,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our websites, products, and services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Company Information

Cybrix 360 AI Ltd is incorporated in England and Wales with its registered office at [Insert Registered Address].

For any privacy-related queries, you can contact us at:
Email: [Insert Contact Email]

2. Information We Collect

We collect different categories of information depending on how you interact with our Services:

a) Information You Provide

• Name, email address, phone number, company name, and job title.

• Login credentials when you create an account.

• Billing details and payment information for paid services.

• Content you upload, share, or input into our platforms (e.g., text, documents, or datasets).

b) Information Collected Automatically

• Device and browser information (IP address, operating system, device type).

• Usage data such as pages visited, features accessed, and time spent on our Services.

• Log files, cookies, and tracking technologies.

c) Information from Third Parties

• Data from service partners, resellers, and integrations (e.g., CRM, HRMS, or messaging platforms).

• Publicly available information relevant to business engagement.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide, maintain, and improve our Services.

• To create and manage user accounts.

• To process payments and fulfill transactions.

• To deliver customer support and respond to inquiries.

• To send service updates, product information, and marketing communications (where legally permitted).

• To conduct research, analytics, and product improvements.

• To comply with legal, regulatory, and security obligations.

4. Legal Basis for Processing (GDPR Compliance)

We process personal data under the following lawful bases:

• Contractual necessity: when processing is required to deliver the Services you requested.

• Legitimate interests: for analytics, security, and business improvements.

• Consent: for marketing communications and optional features.

• Legal obligations: to comply with tax, regulatory, and government requirements.

5. Sharing of Information

We do not sell your personal data. We may share your information only in these circumstances:

• Service Providers: with trusted vendors who support our operations (e.g., hosting, payment processing, analytics).

• Business Partners: when you use integrations with third-party systems.

• Legal Requirements: when required by law, regulation, or legal process.

• Business Transfers: in the event of a merger, acquisition, or restructuring of Cybrix 360.

6. International Data Transfers

As a global company, your data may be processed in jurisdictions outside your country of residence. Where data is transferred outside the UK/EEA, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Once no longer needed, data will be securely deleted or anonymized.

8. Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, misuse, loss, or disclosure. These include:

• Encryption of data in transit and at rest.

• Regular security audits and monitoring.

• Restricted access to personal data based on business need.

9. Your Rights (Under GDPR & Applicable Laws)

Depending on your jurisdiction, you may have the following rights:

• Access: request a copy of the personal data we hold about you.

• Rectification: correct inaccurate or incomplete data.

• Erasure: request deletion of your personal data.

• Restriction: limit how your data is processed.

• Portability: receive your data in a machine-readable format.

• Objection: object to processing for legitimate interest or marketing.

• Withdraw Consent: revoke consent at any time (without affecting lawful processing prior to withdrawal).

To exercise these rights, contact us at [Insert Contact Email].

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience.

• Analyze site usage and performance.

• Deliver personalized content and advertising.

You may control cookies through your browser settings, but disabling cookies may limit functionality of the Services.

11. Marketing Communications

We may send you newsletters, product updates, or promotional materials. You can opt-out at any time by clicking “unsubscribe” in emails or contacting us directly.

12. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware that we have collected such data, we will delete it immediately.

13. Changes to This Privacy Policy

We may update this Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Cybrix 360 AI Ltd
Email: support@cybrix360ai.com
Address: Level 30, The Leadenhall Building, 122 Leadenhall Street, London EC3V 4AB