Terms and Conditions

Last Updated: 21 July 2025

Welcome to Cybrix 360 AI Ltd. These Terms and Conditions (“Terms”) govern your access to and use of our websites, platforms, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully. If you do not agree, you must not use our Services.

1. Company Information

Cybrix 360 AI Ltd (“Cybrix 360,” “we,” “us,” or “our”) is a company incorporated in England and Wales with its registered office at [Insert Registered Address].

2. Scope of Services

Cybrix 360 provides:

• AI Products: including but not limited to NGage 360, Kranium AI Workbench, and other proprietary platforms.

• AI Services: including AI consulting, custom development, integrations, managed AI operations, and support.

• Related Software & Utilities: including automation, outreach, content, and analytics tools.

Certain Services may be subject to specific additional terms or licensing agreements which will apply alongside these Terms.

3. Eligibility

You may use our Services only if you are at least 18 years of age and legally capable of entering into binding contracts. By using our Services, you represent and warrant that you meet these requirements.

4. Account Registration and Responsibilities

• To access some Services, you may be required to create an account.

• You must provide accurate and complete information and keep it updated.

• You are responsible for maintaining the confidentiality of your account credentials.

• You agree not to share your account with unauthorized users or use another person’s account without permission.

5. Acceptable Use

When using our Services, you agree not to:

• Use the Services for unlawful, fraudulent, or harmful purposes.

• Infringe upon intellectual property or proprietary rights of Cybrix 360 or third parties.

• Introduce malware, viruses, or harmful code.

• Attempt unauthorized access to our systems or data.

• Misuse AI outputs for harmful, discriminatory, or misleading purposes.

6. Intellectual Property Rights

• All content, trademarks, logos, software, code, and materials provided by Cybrix 360 are the exclusive property of Cybrix 360 AI Ltd or its licensors.

• You are granted a limited, non-exclusive, non-transferable license to use the Services for authorized purposes only.

• You may not copy, modify, distribute, resell, reverse engineer, or exploit our Services without prior written consent.

7. User Content

• Certain Services allow you to upload, input, or share data (“User Content”).

• You retain ownership of your User Content but grant Cybrix 360 a non-exclusive, worldwide license to use it solely for the purpose of providing the Services.

• You represent that you have all necessary rights to provide such User Content and that it does not violate any laws or third-party rights.

8. Data Privacy & Security

• Your privacy is important to us. Please review our [Privacy Policy] for details on how we collect, process, and protect personal data.

• You are responsible for ensuring your use of our Services complies with applicable data protection regulations, including GDPR and other regional laws.

9. Fees, Payments, and Subscriptions

• Certain Services may be offered on a subscription or pay-per-use basis. Fees, billing terms, and payment methods will be specified at the time of purchase.

• All payments are due in the currency and manner specified. Failure to pay may result in suspension or termination of Services.

• Unless otherwise stated, fees are non-refundable.

10. Service Availability and Modifications

• We strive to maintain uninterrupted availability of our Services but do not guarantee error-free or continuous access.

• We may update, modify, or discontinue Services (in whole or in part) at any time without liability.

• Advance notice will be provided where possible for significant changes.

11. Third-Party Services and Integrations

• Some Services integrate with third-party platforms and tools.

• Cybrix 360 is not responsible for the availability, functionality, or policies of third-party services.

• Use of third-party integrations may be subject to their respective terms.

12. Limitation of Liability

To the maximum extent permitted by law:

• Cybrix 360 shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, or data.

• Our total liability arising out of or relating to the Services shall not exceed the amount paid by you for the Services in the twelve (12) months preceding the claim.

13. Disclaimers

• The Services are provided “as is” and “as available.”

• We do not guarantee that outputs from AI models will be error-free, accurate, or fit for a particular purpose.

• You are solely responsible for validating AI outputs before relying on them for business or critical decisions.

14. Indemnification

You agree to indemnify, defend, and hold harmless Cybrix 360, its affiliates, officers, employees, and partners from any claims, damages, liabilities, and expenses arising from your:

• Misuse of the Services.

• Violation of these Terms.

• Violation of third-party rights.

15. Termination

• We may suspend or terminate your access to Services at any time for violation of these Terms or applicable laws.

• You may terminate your account by written notice.

• Termination does not relieve you of payment obligations accrued before termination.

16. Governing Law & Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of England and Wales.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to Terms

We may revise these Terms from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of the Services after changes indicates acceptance.

18. Contact Information

For questions about these Terms or our Services, please contact:

Cybrix 360 AI Ltd
Email: support@cybrixx360ai.com
Address: Level 30, The Leadenhall Building, 122 Leadenhall Street, London EC3V 4AB